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Housekeeping Standards

In an effort to improve the livability and conditions of the apartments owned and managed by THA and to preserve Authority property for future generations, uniform standards for resident housekeeping have been developed for all resident families.

Residents are required to abide by the standards set forth below. Failure to abide by the Housekeeping Standards that result in the creation or maintenance of a threat to health or safety is a violation of the lease terms and can result in eviction.

THA will inspect each unit at least annually to determine compliance with the standards.

Upon completion of an inspection THA will notify the resident in writing if he/she fails to comply with the standards. THA will advise residents of the specific correction(s) required to establish compliance and indicate that training is available. Within a reasonable period of time, THA will schedule a second inspection within 30 days. Failure of a second inspection will constitute a violation of the lease terms. Training will be available at no cost to any resident requesting or needing assistance in complying with the Housekeeping Standards.

Housekeeping Standards are as follows:


  • Walls: Clean, free of dirt, grease, holes, cobwebs, and fingerprints.
  • Floors: Should be clean, clear, dry, and free of hazards.
  •  Ceilings: Should be clean and free of cobwebs.
  • Windows: Should be clean and not nailed shut.
    Shades or blinds should be intact
  • Woodwork: Should be clean and free of dust, gouges, or scratches.
  • Doors: Should be clean and free of grease and
    fingerprints. Doorstops should be present. Locks should work.
  • Heating Units: Should be dusted and access
  • Trash: Shall be disposed of properly and not left in the unit.
  • The entire unit should be free of rodent or insect infestation.


  • Toilet and Tank: should be clean and odor free.
  • Tub and Shower: Should be clean and free of excessive mildew and mold. Where applicable, shower curtains should be in place and of adequate length.
  • Lavatory: Should be clean
  • Exhaust Fans: Should be free of dust.
  • The floor should be clean and dry.

Storage Areas

  • Linen closet: Should be neat and clean.
  • Other Closets: Should be neat and clean. No highly flammable materials should be stored in the unit.
  • Other storage areas: should be clean, neat, and free of hazards.
  • A/C Closet: No items should be stored in a closet.

Outside the Apartment
The following standards apply to apartments and scattered site developments; some standards apply only when the area noted is for the exclusive use of Resident:

  • Yards: should be free of debris, trash, and abandoned cars. Exterior walls should be free of graffiti. Only small wading swimming pools are allowed at THA developments.
  • Only lightweight outdoor furniture may be placed in THA yards, on porches, or elsewhere outdoors. No more than five (5) items total will be allowed at the scattered site.
  • Porches (front and rear): should be clean and free of hazards. Any items stored on the porch shall not impede access to the unit.
  • Steps (front and rear): should be clean and free of hazards.
  • Sidewalks: should be clean and free of hazards.
  • Storm Doors: should be clean, with glass or screens intact.
  • Parking lot and drives: should be free of abandoned cars. There should be no major car repairs on THA premises.
  • Parking is permitted only in designated parking areas, never on grass or areas intended for grass, and must display a THA-issued parking permit if applicable.
  • Hallways: should be clean and free of tripping hazards.
  • Stairwells: should be clean and uncluttered.
  • Laundry areas: should be clean and neat. Remove lint from dryers after use.
  • Utility Rooms: should be free of debris, motor vehicle parts, and flammable materials.